1. Free trial first
Paid plans come with a free trial, so you can use WavoSMS with your own data before paying anything. No card is needed for the trial.
2. Cancelling
Plans are not renewed automatically — you only pay when you choose to renew. To stop, simply don't renew. Your account stays active until the end of the period you paid for.
3. Refunds
- 7-day money-back: if you are not happy, ask for a refund within 7 days of your first payment and we will refund it in full.
- Charged twice or wrong amount: we refund the extra amount in full.
- Service problem on our side: if WavoSMS was unavailable for a long time because of us, we will refund or extend your plan in proportion.
- Apart from these cases, payments for a period that has already started are not refundable, but you keep access until the period ends.
4. How to ask for a refund
Email hello@wavosms.com from your account email with your business name and the Razorpay payment ID (shown on your “My plan” page). We reply within 2 working days.
5. When you get the money
Approved refunds are sent back to the original payment method through Razorpay within 5–7 working days. Your bank may take a few more days to show it.
6. Plan changes
When you switch to a different plan, the new plan starts on the day you pay. Unused time on the old plan is not refunded, but you can write to us and we will adjust it fairly.
7. Contact
Wavosms · India · hello@wavosms.com · +91 00000 00000